TPRO provides its customers with a comprehensive service, not only during Turnkey project design and execution, but also afterwards, with continued assistance that enables the installation to be maintained fully operational throughout its useful lifetime.
After-sales service includes a differentiating element with other companies in the sector. This involves two very significant advantages for the customer:
It extends the service beyond the supply of a turnkey project and offers both periodic maintenance inspections and assistance to resolve any incidents.
It provides a single mediator that channels all relations once the installation has been handed over.
As part of our service, we propose a plan for periodic preventive maintenance inspections and technical assistance in case of faults. It also provides a list of recommended spare parts for a two-year period of operation.
The After Sales Department is made up of a highly-qualified professional team that is orientated towards providing a completely customised service for maintaining your installation.